The Power of Customer Capital: Quantitative Insights for Business Value Growth
By Cheryl Powers
As discussed in Parts 1 and 2 of this series, understanding and leveraging customer capital has become a cornerstone for sustainable growth and competitive advantage. In this article, I delve into the quantitative realm and hope to shed light on theĀ important data and Key Performance Indicators (KPIs) for measuring customer capital.
Understanding Customer Capital
As an owner, customer capital is the bedrock of your company. It includes the total value your business receives...
Mastering the Business Chessboard: Essential Strategies for Mid-Market Companies to Boost Value and Attract Buyers
By Cheryl Powers
For a business owner or founder, the journey from inception to a profitable exit is like a masterful chess game, where strategic moves determine success. Let's begin with a story that resonates with many business owners. Imagine Sarah, who started her durable medical equipment business a decade ago. Last year, she decided to sell her business, expecting a lucrative deal given her impressive annual revenues. However, she was in for a shock when valuations came in far lower than ...
Business Owners, Here's How You're Unintentionally Stalling Success: The Critical Need for Business Processes & Systematization
By Cheryl Powers
In today's fast-paced entrepreneurial world, the key to sustained success isn't just about having a groundbreaking idea or unparalleled talent. It's about something far more fundamental yet often overlooked: effective business processes and systematization. As a business advisor and coach to founders and owners, I've seen too many entrepreneurs and business owners inadvertently hurting themselves, their businesses, their customers, their employees, and ultimately, their persona...
Harvesting Success: Thanksgiving Insights for Business Value Growth
By Cheryl Powers
As Thanksgiving approaches, it's a time for reflection and gratitude, not just in our personal lives but in our businesses, too. This season offers a unique opportunity for business owners and founders to cultivate a thriving environment that adds value to their leadership, employees, and customers. Here's how you can harvest success this Thanksgiving and create a business thatā€™s valuable on all fronts.
Cultivating an Engaged Workforce
An engaged workforce is the bedrock of...
The Game Is On: Maximizing Business Value - Strategic Insights for Visionary Leaders
By Cheryl Powers
I have never met a CEO or business owner who didn't want to know the fastest and most effective way to grow profits, free up cash flow, and create a winning culture. The best owners know that culture eats strategy for breakfast and without the right strategy, people and processes, the culture will deteriorate and profits will plummet.
Over the years, the owners who were having the most fun while they grew their companies were the ones who were able to view their business growt...
